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Can AI help tradies? Yes, here's how.
You can't answer the phone from a roof or under a house. Customers don't wait, so the job goes to whoever gets back first. AI makes sure every enquiry gets a reply in seconds and every quote gets followed up, while you keep working.
Sound familiar?
You're up a ladder when they ring. By the time you call back, they've booked someone else.
Missed callsEnquiries come in at night and on weekends, when you're finally off the tools.
After hoursLead sites send the same job to several tradies. The first one to reply usually wins it.
Shared leadsYou send the quote, hear nothing, and never get round to chasing it.
QuotesYou've done hundreds of jobs, but past customers never hear from you again.
Past customersYou pay for leads, but you couldn't say how many of them turned into jobs.
Paid leads
How we help tradies
Set up once, then it runs in the background. You approve every message before it goes live.
- Missed calls get a text straight back
- Calls you can't answer get passed to the system. The caller gets a text in seconds saying you'll call back, and you get an alert with their number.
- Forms and messages get an instant reply
- Website forms and Facebook and Instagram messages get the same fast reply, in your business's name.
- Quotes get chased for you
- A few days after you send a quote, a friendly follow-up goes out. It stops the moment they reply.
- Every finished job gets a review request
- Every customer gets a text with your Google review link once the job's done. More reviews help you show up on Google Maps.
- Old quotes and past customers hear from you
- A win-back campaign to people who got a quote and didn't go ahead, or who haven't booked in a while.
- You see what's working
- A monthly report on enquiries, reply times, quotes chased and jobs won.
What your customer sees
Written in your words and sent in your business's name. It says it's automatic, so nobody's fooled, and their reply comes straight to you.
What AI can't do for you
- It can't quote the job or tell a good customer from a tyre-kicker. You still decide.
- It can't do the work. It just makes sure the work finds you.
- It won't pretend to be you. Every automatic text says so, and you make the call.
Text sent seconds after a missed call
Hi, thanks for calling. Dave's on a job and will call you back as soon as he's free. If it's urgent, reply to this text. Your Business Name (automatic text)
What it costs
A fixed price to set up, then a monthly fee to run it, with no lock-in. The price depends on what needs connecting, and you'll know it before you agree to anything.
Other industries
Other industries we help
Questions tradies ask
Anything else, ask us on the Leak Check call.
Guides
Do I need a new phone number?
No. You keep your mobile. Calls you don't answer get forwarded to the system, which texts the caller back.
Does it work with hipages?
hipages leads arrive inside the hipages app, so they can't be connected automatically. We'll show you the quickest way to get them into the system so the follow-ups still happen.
Will it work with ServiceM8 or Tradify?
Often, yes. ServiceM8 connects well. Tradify is more limited. We check your exact setup during the Leak Check and tell you before you pay.
What happens when a customer replies to the automatic text?
Their reply comes straight to you, so you can pick up the conversation yourself.
Book your free Lead Leak Check
We'll contact your business the way a customer would: an after-hours call, a web form and a message. Then we'll show you your real reply times on a 20-minute call. It costs nothing and there's nothing to sign.