Home / Industries / Gyms & fitness studios
Can AI help gyms? Yes, here's how.
People decide to start training on a whim, and that motivation fades fast. If a trial enquiry waits until tomorrow, they've often talked themselves out of it. AI replies in seconds, helps them book in, and checks in with members who've drifted off.
Sound familiar?
Trial enquiries come in at 9pm, and by morning the motivation's gone.
Trial enquiriesYour coaches are on the floor, not watching the inbox.
Busy floorPeople book a free trial and don't turn up.
No-showsMembers cancel or stop coming, and nobody reaches out.
Lapsed membersYour Instagram messages fill up with questions nobody answers in time.
DMsThe phone rings during a class and nobody can get to it.
Missed calls
How we help gyms
Set up around how you sign up new members. You approve every message before it goes live.
- An instant reply to every enquiry
- Forms, missed calls and Instagram and Facebook messages get a reply in seconds with your trial booking link.
- Trial reminders
- A reminder before their first session, a check-in if they miss it, and a follow-up after their trial.
- Win back lapsed members
- A friendly campaign to people who cancelled or haven't been in for a while.
- Review requests
- Every new member gets a text with your Google review link after their first month.
- Your team gets an alert
- New enquiries land on the right phone, so someone can follow up in person.
- You see what's working
- A monthly report on enquiries, reply times, trials booked and members joined.
What your customer sees
Sent in your gym's name within seconds, while they're still keen. It says it's automatic, and replies go straight to your team.
What AI can't do for you
- It can't coach anyone or write programs.
- It can't sell memberships on the gym floor. Your team still does that.
- It won't hassle people. Messages are spaced out and stop when someone replies or texts STOP.
Text sent seconds after a trial enquiry
Hi Emma, thanks for asking about a free trial! Pick a time that suits here: [your booking link]. See you soon. Your Gym (automatic text)
What it costs
A fixed price to set up, then a monthly fee to run it, with no lock-in. The price depends on what needs connecting, and you'll know it before you agree to anything.
Other industries
Other industries we help
Questions gyms ask
Anything else, ask us on the Leak Check call.
Does it work with my booking software?
Often. If your booking system sends emails or has a booking link, it can fit in. We check your setup during the Leak Check.
Can it reply to Instagram messages?
It can send an instant first reply to new Instagram and Facebook messages, with your trial link. After that, your team takes over.
Will it annoy our members?
Messages are spaced out, written in your words, and stop as soon as someone replies or texts STOP.
Do I need a new phone number?
No. You keep your number. Calls nobody can answer get passed to the system, which texts the caller back.
Book your free Lead Leak Check
We'll contact your business the way a customer would: an after-hours call, a web form and a message. Then we'll show you your real reply times on a 20-minute call. It costs nothing and there's nothing to sign.