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How it works
We find out where your enquiries are slipping through, set up a system that replies and follows up for you, then keep it running. Fixed price for the setup, no lock-in after that.
The steps
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Firstfree, 20-minute call
Lead Leak Check
We contact your business the way a customer would:
- An after-hours phone call
- A web form enquiry
- A Facebook or Instagram message
Then, on a 20-minute call, we show you how long you took to reply, what slipped through, and what we'd fix first. When you reply to us during the check, we say who we are straight away, so you never waste time quoting a job that doesn't exist.
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Within a weekfixed-price setup
We set up your Lead-to-Job System
- Instant replies. Every missed call, web form and DM gets a text back within seconds, in your business's name.
- Lead alerts. You get the customer's details on your phone straight away.
- Quote chasing. Friendly follow-ups after every quote, until you get an answer. They stop the moment the customer replies.
- Review requests. Every customer gets a text with your Google review link after the job.
- A win-back campaign. One campaign to old quotes and past customers who haven't heard from you in a while.
- It fits what you already use. It plugs into your phone, website, Facebook and the software you run your business on.
You approve every message before it goes live. Most businesses are up and running within a week.
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Every monthno lock-in
We run it for you
- We watch it, fix anything that breaks, and tweak the messages
- One improvement every month
- A win-back campaign every quarter
- A monthly report on enquiries, reply times, quotes chased and jobs won
Stop any time. There's no contract to get out of.
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When you're readyoptional
More leads, straight into the system
We run your ads and a landing page, and every lead flows straight into the system, so none of the new enquiries are wasted. Only for businesses we already run the system for.
We also build websites and custom tools, quoted separately.
What AI does, and what you still do
AI is good at being fast and never forgetting. It isn't good at your job. Here's how the work splits.
| The system does | You still do |
|---|---|
| Replies to every enquiry within seconds, day or night | Call them back and have the real conversation |
| Alerts you with their details | Decide if the job's worth taking |
| Chases quotes until there's an answer | Write the quote and set the price |
| Asks every customer for a review | Do work that's worth reviewing |
| Reminds old customers you exist | Look after them when they come back |
The rules we follow
Your customers should never feel tricked or hassled. So every system we set up works the same way.
- Automatic texts say they're automatic
- Nobody's pretending to be you. Their reply comes straight to you.
- Follow-ups only go to people who agreed
- Marketing texts follow Australia's spam rules: they name your business and anyone can reply STOP.
- Follow-ups stop when someone replies
- Once they answer, the automatic messages stop and you take it from there.
- Every customer gets the review request
- Not just the happy ones. Picking and choosing breaks Australian consumer law.
Questions people ask
Anything else, ask us on the Leak Check call.
How much does it cost?
A fixed price to set up, then a monthly fee to run it, with no lock-in. The price depends on what needs connecting, and you'll know it before you agree to anything. We go through it on the Leak Check call.
Do I need to understand AI to use this?
No. We set it all up. You get texts on your phone like normal, and if you can reply to a text, you can use it.
How long does it take to set up?
Most businesses are live within a week. You answer a few questions and approve the wording. We do the rest.
Does it work with the software I already use?
Usually, yes. We check your exact setup during the Leak Check, and we'll tell you before you pay if something won't connect.
Do I need a new phone number?
No. You keep your number. Calls you can't answer get passed to the system, and the text goes out in your business's name.
Can I stop the monthly service?
Yes, any time. There's no lock-in contract.
Find out what's slipping through. Free.
We'll contact your business the way a customer would, then show you your real reply times on a 20-minute call. It costs nothing and there's nothing to sign.